exchanges & store credit
Exchanges
We accept exchanges only for damaged, defective, or wrong items.
Request must be made within 5 days of delivery.
For size/style changes:
- Return the product (must be unused).
- Pay a flat ₹149 fee.
- Get store credit to place a new order.
Refunds
We do not offer cash refunds.
Approved cases are refunded as store credit, usable on any future order.
Return to Sender
If your order is returned due to address issues or failed delivery, we’ll issue store credit minus ₹100 to cover shipping.
Return Rules
- Must be unused, unwashed, and in original condition.
- Return request must be made within 5 days.
- No need for original box — just keep it clean.
Why We Charge
We don’t mass-produce. Each piece is made specifically for you.
The ₹149 fee helps cover reprinting + shipping on exchanges.
Want to request a return?
DM us @nmfwlabel or email nmfwlabel@gmail.com
Alternatively you can click the button below,